Promotion Terms & Conditions
From time to time we run special promotions / exclusive deal offers and provide promotional codes for discounts. Such special promotions and promotional codes will either be displayed on our online stores or sent to you via email. Using your promotional code is simple:
1. Add items to cart 2. Go to the shopping cart 3. Go to ‘Got A Promo Code’ (below all items in your cart) and click the ‘click to use’ link 4. Enter your promotional code in the field provided 5. Click the ‘Use’ button - this will instigate the promotion and deduct the discount from the total of your order.
The promotion discount will apply to the total of the order excluding ‘ON SALE’ items, redeemed loyalty dollars and postage fees. Only one promotion code can be used per order.
It is the customer’s responsibility to make sure the promotion code is correctly entered in the shopping cart, as described above. Promotion discounts cannot be applied to an order after the order has been submitted.
Promotional offers are available for a limited time only and cannot be extended. The duration of our Promotional offers will be clearly stated during any of our promotions. We reserve the right to modify, suspend or cancel a promotion at any time, but not after you have placed your order.
If you require assistance using your promotional code, contact our friendly customer service team who will be more than happy to help. Please find our contact details here
Registration and Promotions
We use registration forms. Registration forms require users to provide us with contact information such as names and e-mail addresses. The users contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us users can request changes or to be removed from receiving future promotional e-mails.
By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us to remove your email address from receiving these communications. Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from its database personally identifiable information that has been submitted.
Competitions Terms & Conditions
Competitions are open to Australian and New Zealand residents only, who are 18 years of age or over, and are able to take the prize on offer.
The winner will be notified via email. The winner will be sent a notification email to the email address provided at the time of entry. We accept no responsibility for unread, undelivered or incorrectly provided email information.