No questions asked 365 day return policy
Provided that the product has not been used, you can return any item to us with a 100% refund within 365 days of purchase no questions asked!
Email us if you would like to refund your purchase and we will notify you of the correct delivery address.
We will even pay for the return shipping cost!
Warranty
(Consumable products excluded.)
If, due to any defect in materials or workmanship, a product fails to maintain its integrity, or its moving parts become inoperable, You can send this item back to us for repair or for a replacement. This warranty does not cover product repair and/or replacement because of acts of God, misuse, accident, unauthorised repair or alteration or other cause not within our control. Repaired or replacement products are warranted only for 30 days. Sextoys.com.au will pay for the shipping costs for all warranty services.
Toy-related products are sold as novelties only. If your item becomes defective after the initial 30 days, you must contact the manufacturer directly.
Enjoy shopping and if you have any questions don't hesitate to contact us.